GP Access Centre (GPAC)

GP Access Centre (GPAC)

The Belmont Walk-in Centre was opened in November 2016, we see approximately 20,000 patients a year.

From the 1st of November 2019, we transformed from a Walk in Centre to a GP Access Centre. Our centre is open 7 days a week (including Bank Holidays) from 08.00 to 20.00. Our appointments are offered on first come first serve basis to GP Practices in Harrow, 111 services, urgent Care Centers at Northwick Park Hospital (UTC/UCC) and to care homes to pre-book their patients.


We have a team of experienced doctors that are committed to providing you the highest standard of care and treatment.

Our reception staff are here to help you with any general enquiries.

We have a zero tolerance policy of violence against all Centre staff. We will immediately remove any patient from our list for violence or abuse against any Centre employee. Such behavior will also be reported to the police.


The GP Extended Access Centre offers a GP consultation service for the treatment and conditions including:

  • Insect or animal bites, advise on tetanus status
  • Muscle and joint injury, e.g. strains and sprains, back pain, tendonitis
  • Hay-fever
  • Ear, nose and throat problems
  • Eye care, e.g. conjunctivitis, styles, removal of superficial foreign bodies
  • Stomach ache, indigestion, constipation, vomiting and diarrhoea
  • Skin complaints, rashes, minor allergic reactions, scabies, head lice, sunburn
  • Genito-urinary problems, e.g. urinary infections, thrush and menstrual problems
  • Sexual health advice, including emergency contraception
  • Pregnancy testing and advice when it is an emergency or clinically indicated
  • Headaches and dizziness, coughs, colds

Some of the medical conditions or situations that our GP Extended Access Centre will not be able to treat:

  • Any kind of wound dressing
  • Blood tests
  • X-rays or CT scans
  • Referrals for secondary care
  • Removing or placing stitches
  • Pregnancy procedures
  • Ultrasounds or MRI
  • Removing/placing any health equipment which has been placed on you by a GP or Hospital
  • Injections e.g. Flu jabs etc.
  • ECG or Echo
  • MED3 (Doctors Sick Certificate)
  • Mental Health
  • Minor burns and scalds
  • Minor head injuries

Patient Services

If you have a complaint, concern or compliment about the experience you’ve had at Belmont Walk-in Centre, or about staff then we want to know about it.

Initially you should try to speak to a member of the team caring for you. In many cases, it will be possible for them to sort out the problem straight away. Please contact us on 020 8866 4100 and ask to speak to the Team leader or Service manager. You can tell us about your concern or complaint in writing, in person, over the telephone or by email.

Email us with any complaints or suggestions: harhl.hhcicpatientservices@nhs.net

Alternatively by post:

Harrow Health CIC
Westbury House, 23-25 Bridge Street,
Pinner HA5 3HR

The Independent Complaints Advocacy Service (ICAS) can provide free impartial support when you are making a complaint. They can help to draft or write a letter, can arrange interpreting or can accompany you to a meeting. They may be contacted on 0845 120 3784 or email pohwericas@pohwericas.net

Alternatively if you consider that the complaint has not been resolved to your satisfaction you can contact the Parliamentary and Health Service Ombudsman on 0345 015 4033.

Belmont Walk-in Centre
516-Kenton Lane,
Harrow HA7 3LT

Tel: 020 8866 4100

Email: harhl.hhciceastwic@nhs.net

Out of Hours

When the centre is closed, please call NHS 111.

You are advised to call NHS 111 when you’re in need of medical help but it is not a life-threatening emergency or urgent enough to call 999.

NHS 111 operates 24 hours a day, seven days a week, and 365 days per year and is free to use from a landline and a mobile.

Call 111 if:

  • You think you need to go to A&E or to another NHS urgent care service
  • Your GP surgery is closed and you need healthcare advice
  • You don’t know who to call for medical help

Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Loss of consciousness
  • Severe breathlessness
  • Severe chest pain
  • Severe bleeding

NHS 111 also provides a confidential interpreter service in many other languages if required. For deaf people and those hard of hearing, a text phone service is available on 18001 111.

For further information you can visit www.nhs.uk/111