Out of Hours

You are advised to call NHS 111 when you’re in need of medical help but it is not a life-threatening emergency or urgent enough to call 999.

NHS 111 operates 24 hours a day, seven days a week, and 365 days per year and is free to use from a landline and a mobile.

When to call 111

Call 111 if:

You think you need to go to A&E or to another NHS urgent care service

You don’t know who to call for medical help

Your GP surgery is closed and you need healthcare advice

When to call 999

Call 999 for life threatening emergencies such as:

Major accident or trauma

Severe bleeding

Severe chest pain

Severe breathlessness

Loss of consciousness

NHS 111 also provides a confidential interpreter service in many other languages if required. For deaf people and those hard of hearing, a text phone service is available on 18001 111.

For further information you can visit www.nhs.uk/111