Mission Statements

Vision

To provide high quality patient care, enhancing patient experience by providing excellent clinical effectiveness in a safe environment. Working in partnership to provide gold standard services and develop a sustainable future for the local healthcare community.

Strategic Goals

  • Provide and develop clinical leadership
  • Deliver financial sustainability through quality improvements
  • Demonstrate excellence in patient experience
  • Supporting Practices to deliver high quality patient care
  • Improve health and wellbeing through partnership working

Core Values

Respect and dignity

Every individual who comes into contact with Harrow Health CIC should always be treated with respect and dignity, regardless of whether they are a patient, carer or member of staff. This value seeks to ensure that Harrow Health CIC value and respect different needs, aspirations and priorities, and take them into account when designing and delivering services.

Commitment to quality of care

Harrow Health CIC aspires to the highest standards of excellence and professionalism in the provision of high-quality care that is safe, effective and focused on patient experience. The delivery of high-quality care is dependent on feedback: Harrow Health CIC welcome feedback from patients and staff are able to identify and drive areas for improvement.

Aspires to the highest standards of excellence and professionalism

  • In the provision of high-quality care that is safe, effective and focused on patient experience
  • In the people it employs, and in the support, education, training and development they receive
  • In the leadership and management of its organisations

Respect, dignity, compassion and care should be at the core of how patients and staff are treated – not only because that is the right thing to do, but because patient safety, experience and outcomes are all improved when staff are valued, empowered and supported.